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Codes arrive by email with the code in the subject line. Only the newest code works, so requesting a new one cancels the old. If nothing arrives in two minutes, check spam, then request a fresh code and use that one.

Plans are billed by the App Store or Google Play. Cancel from your store account, and access runs to the end of the paid period. “Restore purchases” in Profile moves a subscription to a new device. Refunds follow the store’s own policy; email us and we’ll point you at the right store flow.

Profile → Danger zone → Delete account removes your account and data. If you can’t sign in to do it, email support@zayrion.ai from the address on the account and we’ll handle it.

Usually a network blip, so retry once on Wi-Fi. If the app still can’t connect after a minute, it’s on our side: email us and include roughly when it happened.